← Knowledge Grabber

Support

We’re here to help. Email us and we’ll get back to you, typically within 1–2 business days.

Contact

nishant@nipraintellichat.com

Frequently asked questions

How do I create a document?

In a channel the bot has joined, react to any message/thread with your trigger emoji (default :memo:). The thread is turned into a draft you can review in the dashboard.

Where do documents get published?

Drafts stay in the dashboard until you click Approve & Publish. You can connect GitHub (and soon Notion/Confluence) in Settings as the publishing destination.

The bot isn't responding to my emoji.

Make sure the app is installed, the bot is invited to that channel (/invite @Knowledge Grabber), and you're reacting with the configured trigger emoji.

How do I change the trigger emoji or manage billing?

Open the dashboard → Settings.