Sub-processors
Last updated: 30 May 2026
Knowledge Grabber uses the third-party sub-processors below to provide the service. We share only the minimum data needed for each purpose. See our Privacy Policy for how data is handled.
| Sub-processor | Purpose | Data shared | Location |
|---|---|---|---|
| OpenAI | Generate structured documents from thread text | Cleaned thread transcript (no raw Slack export) | USA |
| Amazon Web Services (AWS) | Application hosting, database, queue | All application data (encrypted at rest) | Configured region |
| Slack | Source platform & event delivery | Workspace/team id, thread content (read on demand) | Per Slack |
| Razorpay | Subscription billing | Subscription identifiers & status (no card data stored by us) | India |
| GitHub / Notion / Confluence | Publishing destination (customer-chosen) | The generated document you approve | Per provider |
We do not use customer content to train AI models. Data sent to OpenAI is processed via its API and is not used for training; OpenAI retains API data only briefly for abuse monitoring before deletion.